What is my Username? Student ID? Password?
Issue:
You are a new or returning student, and you need to know what your username and/or password are for your SCC Account.
Resolution - New Students:
All students receive an email from helpdesk@salemcc.edu with the subject of "Welcome to your Salem Community College" at the time of account creation. This email is sent to the personal email address you provided on your SCC Application. Be sure to check your Spam folder for the email if you cannot find it in your Inbox.
This email outlines your username/Student ID Number (Which are both the same); your student email address, as well as a temporary one-time use password. This email explains how to use the One Time Password to change your password to one of your choosing by utilizing the Password Reset Portal.
Failing to follow the instructions for changing the password can result in you being locked out of your account and being unable to access School Resources or register for courses. You will then have to use the "Forgot Password" option of the Password Reset Portal, or contact the Help Desk for a password reset.
Resolution - Returning Students:
If you are a returning student, you may still be able to find your original Credentials Email from when you first attended. This will allow you to find your Username/Student ID, but the password may be incorrect / expired.
In some special cases, a returning student may receive a different ID number than the one they had when they originally attended. In this scenario, they would receive a new Credentials Email with the new information.
If you are unable to find your original Credentials Email, or find your password is expired, you can use the Password Reset Portal to recover both your username and password. To regain your Username, you must know the original and have access to the personal email address you applied to the college with.
If you are still experiencing issues after this, you will need to call the Help Desk at 856-351-2671 for further account recovery.