What do I do if I lost my swipe card?
Contact Public Safety
If you have lost your Swipe Card, immediately reach out to the Public Safety team at 856-299-2100.
Inform them of your name, position at the college, and the date upon which you lost your Swipe Card.
The Public Safety team will begin the steps to issue you a new Swipe Card, which will culminate in you having to visit the college in-person to pick up. The Public Safety team will be able to give you an estimate of when you will be able to retrieve your new card.
New Swipe Cards may not work with the door system for up to 24 hours after being issued.
Contact the Help Desk
After having informed Public Safety of your lost swipe card, contact the Help Desk.
The Help Desk team will immediately un-enroll your lost swipe card from your account. This is a critical step that must be done to protect the college cyber-community. Please inform the Help Desk as soon as possible. If you have not enrolled for One-Time Passwords as another Desktop Authentication Factor, you will be unable to sign into any college machines.
If you do not have another Desktop Authentication Factor by your next work day, you will need to visit the Help Desk office located in Tillis 208. The Help Desk team will be able to grant you a temporary Desktop Authentication Card to allow you to log in for the day. This card must be returned at the end of the work day.
Once you have obtained your new Swipe Card, you will need to visit the Help Desk office located in Tillis 208. The Help Desk team will be able to assist you with enrolling the new card for Desktop 2FA.
For best results, please alert the Help Desk team the anticipated time you will be visiting the office, to ensure that someone will be there to assist.
NOTE: The temporary Desktop Authentication Card is not authorized to open any SCC doors. It is ONLY for use as a second factor authentication when logging into a college computer.